Return Request Form
GranQuartz Return Policy:
- A Return Authorization Number (RGA#) is required for all product returns. No returns will be accepted without an RGA#.
- All returns must be shipped back in original, unopened packaging in order to receive credit
- No returns authorized after 90 days from date of purchase
- All claims of shortages must be reported to customer service within 48 hours of receipt
- No returns will be authorized on Hazmat products, chemicals, or adhesives
- No returns will be authorized on special order items
- Customers must pay shipping charges on all returns.