Return Request Form

GranQuartz Return Policy:

• A Return Authorization Number (RGA#) is required for all product returns. No returns will be accepted without an RGA#.
• All returns must be shipped back in original, unopened packaging in order to receive credit
• No returns authorized after 90 days from date of purchase
• All claims of shortages must be reported to customer service within 48 hours of receipt
• No returns will be authorized on Hazmat products, chemicals, or adhesives
• No returns will be authorized on special order items
• Customers must pay shipping charges on all returns.